Shipping Policy
SECUREONIX – CCTV & Security Solutions
Website: www.secureonix.in
Effective Date: 10 / 01 / 2026
Secureonix is committed to delivering CCTV and security products safely, securely, and on time.
1. Shipping Coverage
We currently ship CCTV products and accessories across:
India
International shipping may be offered on request.
2. Order Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
3. Delivery Timeline
Delivery depends on location:
Metro Cities: 2–5 working days
Non-Metro Cities: 4–8 working days
Remote Areas: 6–12 working days
These timelines are approximate and may vary due to courier or logistics issues.
4. Shipping Charges
Shipping charges (if applicable) are displayed at checkout or mentioned in the quotation.
For bulk, project-based, or installation orders, delivery charges are included or quoted separately.
5. Courier & Tracking
All orders are shipped through reputed courier partners.
Tracking details will be shared via:
Email
WhatsApp
SMS
6. Delivery Conditions
Customers must ensure someone is available to receive the package.
Secureonix is not responsible for delays caused by:
Incorrect address
Customer unavailability
Natural disasters
Courier company issues
7. Damaged or Missing Items
If you receive a damaged or incorrect product:
Report it within 24 hours of delivery
Provide photos/videos of the package and product
Failure to report within 24 hours may result in claim rejection.
8. Installation Orders
For CCTV installation orders:
Shipping is integrated with installation scheduling.
Equipment will be delivered and installed by our technicians or authorized partners.
9. Ownership of Goods
Ownership of products transfers to the customer only after full payment is received.
10. Contact Us
For shipping related queries:
SECUREONIX – CCTV & Security Solutions
Website: www.secureonix.in
Email: support@secureonix.in
Phone: +91 9107445678
