Shipping Policy

SECUREONIX – CCTV & Security Solutions
Website: www.secureonix.in

Effective Date: 10 / 01 / 2026

Secureonix is committed to delivering CCTV and security products safely, securely, and on time.


1. Shipping Coverage

We currently ship CCTV products and accessories across:

  • India

International shipping may be offered on request.


2. Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.


3. Delivery Timeline

Delivery depends on location:

  • Metro Cities: 2–5 working days

  • Non-Metro Cities: 4–8 working days

  • Remote Areas: 6–12 working days

These timelines are approximate and may vary due to courier or logistics issues.


4. Shipping Charges

  • Shipping charges (if applicable) are displayed at checkout or mentioned in the quotation.

  • For bulk, project-based, or installation orders, delivery charges are included or quoted separately.


5. Courier & Tracking

All orders are shipped through reputed courier partners.
Tracking details will be shared via:

  • Email

  • WhatsApp

  • SMS


6. Delivery Conditions

  • Customers must ensure someone is available to receive the package.

  • Secureonix is not responsible for delays caused by:

    • Incorrect address

    • Customer unavailability

    • Natural disasters

    • Courier company issues


7. Damaged or Missing Items

If you receive a damaged or incorrect product:

  • Report it within 24 hours of delivery

  • Provide photos/videos of the package and product

Failure to report within 24 hours may result in claim rejection.


8. Installation Orders

For CCTV installation orders:

  • Shipping is integrated with installation scheduling.

  • Equipment will be delivered and installed by our technicians or authorized partners.


9. Ownership of Goods

Ownership of products transfers to the customer only after full payment is received.


10. Contact Us

For shipping related queries:

SECUREONIX – CCTV & Security Solutions
Website: www.secureonix.in
Email: support@secureonix.in
Phone: +91 9107445678

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